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You should be picky when it comes to buying a smartphone. After all,
you two are going to be doing everything together, from capturing
hundreds of photos and playing games to social networking, texting and
email. Oh yeah, you’ll be making phone calls, too. But with multiple
operating systems, screen sizes and carriers all screaming for your
attention, picking the right device can feel like an endless maze. But
it doesn’t have to. Use these seven tips to make the right call on your
next smartphone.
1. Choose the Right OS
And then there were three. With BlackBerry struggling, most consumers
are now deciding among Android, iOS (iPhone) and Windows Phone. Here’s a
quick breakdown of the platforms’ strengths and weaknesses.
MORE: Best Smartphones 2014
Android
Google’s OS isn’t the most popular smartphone platform for no reason.
Compared to iOS and Windows Phone, there’s a much wider array of
hardware options from several manufacturers (Samsung, HTC, LG, Motorola,
ZTE, etc.) in multiple sizes. Android is also much more open than iOS,
which means smartphone makers can more easily innovate on top of
Google’s software. That’s why a Samsung Galaxy S4 or Note 3, for
example, can run two apps on the screen at once, and a Moto X can
respond to your voice without you having to touch the phone.
With more than 1 million apps, the Google Play store has pretty much
everything you need, but Apple’s App Store tends to get some hot apps
and games first. And while we like that Android is so flexible and
customizable, some interfaces can be cluttered and/or difficult to
navigate.
MORE: Top 10 Android Phones
iOS/iPhone
iOS 7 represents a fairly major overhaul for Apple, with a cleaner
look, improved multitasking and a new Control Center for quickly
changing settings. Some aspects of the update are confusing, such as the
Notification Center with three separate tabs, but overall, iOS remains
the most intuitive smartphone platform. Apple also benefits from having
the best selection of high-quality apps and games (though Android is
narrowing the gap). Siri has improved, and the new iTunes Radio is
definitely a plus.
More: 10 Best iPhone Apps You’re Not Using
Windows Phone
Thanks, in large part, to Nokia’s well-received Lumia phones, more
people are paying attention to Microsoft’s OS. The platform boasts a
dynamic interface with Live Tiles that display updates, and it’s easy to
resize and rearrange these tiles to customize the experience. Other
benefits include Xbox games, video and music, as well as Office and
Outlook integration. The Windows Phone Store recently surpassed 200,000
apps, and the collection now includes Instagram, but Microsoft’s
platform still has about one-fifth of the apps available for Android and
iOS.
MORE: Top 25 Windows Phone Apps
2. Get the Right Size: Phablet or No Phablet?
Big-screen
phones are growing on shoppers. In fact, phablets (phones with displays
5 inches or larger) now account for about a quarter of all smartphones
sold. Nevertheless, the iPhone 5s, which sports a 4-inch screen, is the
best-selling smartphone in the U.S. A smaller display allows for a more
compact design. But if you want something bigger, you’ll want to opt for
an Android or Windows Phone handset.
The 5.7-inch Samsung Galaxy Note 3 gives you a lot more real estate
for watching movies, playing games and enjoying photos. The trade-off is
that the phone isn’t easy to operate with one hand. Phones with
displays even larger than this, such as the HTC One Max (5.9 inches) and
Nokia Lumia 1520 (6 inches) tend to be heavier and can be a tight fit
for front pockets. But some are willing to live with the larger size,
especially those who don’t want to carry a separate tablet.
MORE: The Biggest Smartphones in the World
3. Pay Attention to These Specs
Processor
A
phone’s processor is the brain of the device, and a fast one will
enable you to open apps quickly, play games smoothly and even edit
video. Today’s state-of-the-art chip for Android and Windows Phones is
Qualcomm’s Snapdragon 800. (The 805 is coming soon.) This CPU offers
swift multitasking and high-powered graphics in devices such as the
Galaxy Note 3 and Lumia 1520.
The Snapdragon 600 (inside the HTC One) and S4 Pro (in the Moto X)
are also very capable. On cheaper phones, you’ll find the Snapdragon 400
CPU, which offers fair performance for everyday tasks but isn’t
designed for more intensive activities. For example, the Galaxy S4 Mini
with this CPU took 7 minutes and 19 seconds to transcode a 1080p video
clip, compared to just 5:15 for the Snapdragon 800-powered Galaxy Note
3.
For iOS, Apple’s A7 chip inside the iPhone 5s offers 64-bit power and
about double the performance and graphics of its A6 CPU (in the iPhone
5c). That’s just one reason why you should invest in Apple’s higher-end
device.
RAM
The amount of system memory plays a significant role in how well a
smartphone performs. Today’s flagship devices offer 2GB to 3GB of RAM,
while lower-end to midrange phones get away with 1 GB to 1.5 GB. If you
want to load applications from memory faster and switch between them
faster, more RAM is better.
MORE: Most Anticipated Smartphones of 2014
Screen
The size of the screen definitely matters, but so do the brightness,
sharpness, color and viewing angles. Right now, 1080p screens (1920 x
1080 pixels) are the sharpest you’ll find on smartphones. However, we’ve
seen some 720p displays (1280 x 720 pixels), such as the one on the
Moto X, deliver fantastic image quality. We highly recommend putting the
smartphone in your hand to evaluate the viewing angles; if the screen
washes out when you tilt the device, think twice about that purchase.
When testing smartphones, we hit every one with a light meter to get a
lux rating, so be sure to read our reviews to find out how each handset
stacks up. As far as screen technology, AMOLED panels (found on many
Samsung phones) tend to produce very rich and saturated colors, while
LCDs tend to offer more realistic hues. It really comes down to personal
preference.
Storage and Expansion
Given that you’ll store everything from photos and music to videos
and apps on your smartphone, opt for as much internal memory up front as
you can. Although 16GB is fairly standard, we suggest 32GB of storage
so you don’t run out of room. The 32GB iPhone 5s, for example, costs
$299. But you’ll also find some cheaper options with that much space,
such as the HTC One; it starts at $199 for 32GB.
It’s becoming a lot harder to find, but if you like the idea of
expandable storage, choose a device that has a microSD card slot, such
as the Samsung Galaxy S4, Note 3 and Mega.
4. Get the Best Camera Possible (and Don’t Obsess Over Megapixels)
Just when you thought the megapixel war was over, there’s now a
handful of smartphones with 20-MP cameras or higher — and more are
certainly on the way. However, the quality of both the sensor and the
images is more important. For instance, the iPhone 5s has an 8-MP
camera, but its new sensor allows for bigger pixels and, therefore,
sharper-looking photos.
Also look for camera features that you’ll actually use. The Galaxy S4
and Note 3 both sport a nifty Eraser mode feature that filters out
photobombers from your images. The Nokia Lumia 1020 has prosumer-grade
manual controls to help you get the best shot in all sorts of
conditions. Optical image stabilization, which steadies your shots to
reduce blur, is found in the LG G2 and Lumia 1020.
MORE: iPhone 5s vs. Lumia 1020 Camera Shootout
5. Don’t Settle for Low Battery Life
One way to tell how much juice your smartphone will provide on a
charge is to take a look at the battery capacity. If you care about
endurance, the closer you get to 3,000 mAh (milliamp hours) — or above
the better. For example, the LG G2’s 3,000-mAh battery lasted a whopping
13 hours and 44 minutes over T-Mobile’s network on the LAPTOP Battery
Test, which involves continuous Web surfing over 4G LTE on 40 percent
brightness. In contrast, the Galaxy S4’s 2,600-mAh battery for the same
carrier lasted 6:41. The average phone lasts 6:46.
MORE: 10 Smartphones with the Longest Battery Life
6. Select the Best Carrier for Your Needs (and Budget)
Choosing a carrier comes down to a few factors, including coverage,
plan pricing and data speeds. Most shoppers opt for one of the Big Four
(Verizon, AT&T, Sprint and T-Mobile), but there are other perfectly
viable options, especially for those on a tighter budget.
Carrier Pricing Compared (with Unlimited Voice and Text)
|
Verizon |
AT&T |
Sprint |
T-Mobile |
MetroPCS |
Virgin |
Pricing |
$110/month |
$110/month |
$80/month |
$70 |
$60 |
$55 |
Data |
4GB |
4GB |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
Verizon Wireless
Among
the four major carriers, Verizon offers the broadest 4G LTE coverage,
spanning more than 500 markets and 303 million people. That’s part of
the reason Verizon’s service costs more than Sprint’s and T-Mobile’s;
you’ll often see an LTE signal in the suburbs. However, we’ve noticed
serious data congestion in major cities, including New York. Verizon
will be rolling out an AWS upgrade to increase capacity, but only newer
handsets compatible with the technology will be supported. A 2GB Share
Everything Plan with unlimited voice and text costs $100 per month, and
the 4GB plan costs $110.
MORE: Best Verizon Wireless Phones
AT&T
AT&T
is closing in on Verizon, with more than 270 million people covered and
more than 500 markets. Plus, AT&T has offered stronger data
performance, both in our testing and according to independent third
parties like RootMetrics. The carrier’s phone selection tends to be
better than Verizon’s, offering exclusives such as the Nokia Lumia 1020
and 1520, and the Samsung Galaxy Active. AT&T’s data plans tend to
be pricier than Sprint’s and T-Mobile’s. You’ll pay $95 per month for
2GB of data and $110 for 4GB.
MORE: Best AT&T Phones
Sprint
Offering
4G LTE in more than 300 markets, Sprint’s claim to fame is the
guarantee of unlimited data for life, but that hasn’t stopped the
carrier from losing customers. However, a new high-speed Spark LTE
service, offering speeds of up to 60 Mbps, could provide a boost.
Sprint’s pricing is lower than AT&T’s and Verizon’s but higher than
T-Mobile’s, costing $80 monthly for unlimited voice, text and data.
However, Sprint has also launched a new “Framily” plan that enables
subscribers to lower their bill as they add friends and family to their
group. A group of seven, for example, would pay $45 per month for
unlimited voice, text and data (which includes an annual phone upgrade).
MORE: Best Sprint Phones
T-Mobile
T-Mobile
is making the biggest waves in wireless, banishing contracts,
eliminating overseas data charges and now offering would-be switchers to
pay their early-termination fee when they trade in their old phone from
another carrier. In our testing, T-Mobile’s LTE performance has been
stellar, but coverage is still improving. The carrier covers more than
200 million people across 273 markets. Unlimited data and voice costs a
very reasonable $70 per month.
MORE: Best T-Mobile Phones
Other Carriers and Unlocked Options
Those
looking to save money over the long haul can opt for a smaller carrier,
such as MetroPCS, which provides unlimited data for $60 per month.
Virgin Mobile costs an even cheaper $55 per month and piggybacks on
Sprint’s network. Just keep in mind that the up-front costs for
smartphones is higher on these smaller carriers because the phones are
not subsidized. The iPhone 5s, for instance, costs $494 on Virgin
Mobile.
Last but not least, if you want more freedom in selecting your
carrier and don’t want to deal with a contract, opt for an unlocked
phone. A good example is the Google Nexus 5, which Google sells directly
for $399. The device supports AT&T, Sprint and T-Mobile service.
MORE: Best No-Contract Phones
7. Splurge for the Best Device, Be Wary of Upgrade Plans
Take our advice. If you can afford to pay more up front for your
smartphone to get the best possible hardware, do it. Over the course of
two years, you’ll wind up paying much more for the service than the
handset anyway. Take Verizon. A $99 iPhone 5c with a slower processor
and less advanced camera than the $199 iPhone 5s will wind up costing
you $2,499 over 24 months with a 2GB shared data plan, versus $2,599 for
the more advanced device.
Carriers are making it easier to upgrade phones every year (or
sooner) through such special programs as T-Mobile Jump, AT&T Next,
Verizon Edge and Sprint Easy Pay, but they’re not necessarily good
deals. With AT&T, Sprint and Verizon, you’re essentially breaking up
the full cost of the handset (including subsidies) into monthly
payments. T-Mobile at least saves you $10 per month on unlimited data,
but you’ll pay $10 per month to be in the Jump program. The good news is
that this plan includes handset insurance.